Returns & Exchanges
We want you to love your results, but if you are not completely satisfied with your purchase, we offer a 30-day return policy for a refund or exchange. Please ensure items are returned in their original packaging to qualify for a processing request.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely pack your medical-grade silicone patches or skincare products in their original box to prevent damage during transit.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.